Voice guide
POTS replacement for business lines
Analog business lines and copper-based POTS are being retired on carrier timelines. If you still run alarms, elevators, fax, or lobby phones on copper, plan the replacement before a forced cutover.
Inventory what still sits on copper
List every analog line: main voice, fax, fire alarms, elevators, gate controllers, and backup modems. Replacement is not always “move everyone to softphones.” Some lines need special analog adapters or monitored solutions.
Pick the right modern path
Day-to-day business calling often moves to cloud phone systems or hosted PBX. Some sites keep a capable PBX and only change the trunks (SIP). Critical analog devices may need purpose-built replacement products. Scope first, then shortlist.
Multi-site and timeline discipline
Copper sunset dates vary by region and carrier. Multi-location companies should not wait for the last notice letter. SourceNet helps sequence voice and connectivity so call quality and special lines are not an afterthought.
FAQ
Is POTS replacement the same as a full UCaaS project?
Not always. Some projects only replace a handful of analog lines. Others refresh the entire phone system. Tell us both so we do not oversize or under-scope.
Do I need better internet for VoIP after copper goes away?
Often yes for softphones and cloud phone systems. Weak shared broadband can make a good platform sound bad. We evaluate underlay with the voice plan.
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